Linking to your creditor claims after registering (entering a code)

Ordinarily, you will be linked to your creditor claim during or following the registration process.

If you have previously communicated your email address to a subscribing insolvency practitioner, then your email address may already be recorded against your claim.

However, if your user profile is not linked to a claim or you want to link to another claim, you enter unique creditor code provided by an external administrator. Check correspondence received as part of communications from the appointed insolvency practitioner.

Note about ABNs:

If you are an individual or a non-Australian company, but are being prompted for an ABN. Contact your administrator. Their contact details are on your first email or letter. 

To link to an additional code:

1. Access My Account

2. Link Creditor

Use "Link Creditor" to enter your additional code.

3. Confirm your ABN

In the next screen you need to confirm the ABN of your creditor and click Search to lookup the company details for your creditor.

4. Complete the declaration

When the correct creditor company is found, tick the box to declare that you are authorised to act on behalf of the creditor.